Info
Content
Content issues(Missing media, playback issues, metadata issues)
Missing movies or tv shows? Believe you are not receiving updates?
Over time, we expand our storage which results in new storage folders that must be added to your ...
Content showing "Unavailable"
Theres 2 primary reasons for content to be showing as unavailable Content is being replaced(up...
Missing metadata?(Posters, artwork etc)
Missing metadata in plex is normal, sometimes the server will simply fail to grab metadata, somet...
4K movies not working?
Are 4k movies not starting on your server? Spinning circle? Or "Transcoder exited due to an error...
Errors streaming? Transcoder exited due to an error?
Learn how to troubleshoot transcoding errors, and how to obtain enough info for us to help you. ...
Mismatched content
Sometimes, plex will scan a show or a movie incorrectly - The file might be called "Bob" but plex...
Where is Money Heist season 5?
Due to issues caused by netflix buying the show, and metadata sources not agreeing on how to orga...