Missing metadata?(Posters, artwork etc)
Missing metadata in plex is normal, sometimes the server will simply fail to grab metadata, sometimes the issue will be at plex.tv - Theres ways to correct this, and we will go over this here
Missing metadata can also indicate that the server haven't been rebooted lately, or is not being properly maintained
The "Fast" but "Annoying" way
- Enter the library in plex thats missing posters, and sort it by "Date added"
- Shift + click the first item missing metadata, scroll down a few rows and then click(while holding shift still) the last item, to mark multiple items at once
- Click the 3 dots top right, then "refresh metadata"
- Keep doing this until all metadata is back
The "Slow" but "Less annoying" way
I have tried everything and nothing works!
If step 1, 2 and 3 above in combination didn't work, it is most likely a corrupt database - a re-deploy of the server would be required.
Please open a ticket to get further assistance!