Noticing "Indirect connection" on plex?

AN INDIRECT CONNECTION COULD INDICATE THAT REMOTE ACCESS IS NOT PROPERLY CONFIGURED, OR A CDN CONFIGURATION HAS GONE WRONG.

1. I do not have CDN enabled

First, go to plex.tv/web -> settings(top right corner) -> remote access, is it red? Or green?

If its green, your server is fine and the issue is with your network

If its red

  • Your server is misconfigured.
  • Restart the server and see if it turns green
  • If it's still red, go to your dashboard and click "reset plex config". Then re-claim the server

If reset plex config and re-claim didn't solve it

Please follow this guide -> https://wiki.elysium.to/books/manage-page-faq/page/indirectinsecureunable-to-connect-after-claiming-server-via-dashboard


I have CDN enabled

  1. Disable the CDN, reset plex config - confirm it is then green in remote access
  2. Enable CDN again and confirm it is once again green