For Emby plans where 4k is supported, please note that transcoding of 4k media is not supported and will result in 4k streams being terminated with a message shown on screen.
¶ 4k Movies and their limitations
At Elysium, streaming 4k requires a 100% compatible 4k device, and plex app - Transcoding of 4k is not allowed as this requires a lot of server resources, due to this, 4k is only meant to be "Direct played" to prevent resource starvation on the servers.
In order for you to direct play 4k, your device must meet basic requirements;
- The device must support HEVC(Video codec)
- The internet connection of your device, should exceed 150mbps
- The device must be configured to stream at max quality, by going into the settings of the emby app and turning the quality setting all the way up
- If you use subtitles, the device must natively support the subtitle format
- Whether 4k will work for you, and the amount of "work" you must put in, in order to make 4k work on your device, will vary depending on your setup, the staff at Elysium therefore CANNOT assist with questions such as "How do i direct play 4k movies" as we simply do not have experience with all the different type of devices out there