Recently Updated Pages

Content showing "Unavailable"

Theres 2 primary reasons for content to be showing as unavailable Content is being replaced(up...

1080p Library Locations

This page documents the available media paths for all appboxes, that may contain media.   Inclu...

How does the request lounge work?

The per user, limit system When you access the request page, you will notice a top information b...

Experience buffering?

Buffering are typically caused by peering issues Peering issues can be mitigated by enabling a C...

4K movies not working?

Are 4k movies not starting on your server? Spinning circle? Or "Transcoder exited due to an error...

Where is Money Heist season 5?

Due to issues caused by netflix buying the show, and metadata sources not agreeing on how to orga...

4k Library locations

Below are the 4k library locations documented.   Want to add these 4k paths to your library? D...

How to get Support, At Elysium

Below are the 2 primary methods of support at Elysium explained, if you contact Elysium any other...

Mismatched content

Sometimes, plex will scan a show or a movie incorrectly - The file might be called "Bob" but plex...

Appbox watch history backup, user invite backup

The Elysium dashboard provides the ability to manually, or daily back up the watch history of an ...

I think my server is down / Unable to access it on plex.tv

Head over to your Dashboard Is the server showing as online? If not, restart it Does it say "...

Claiming the appbox to plex.tv

When you first receive your Elysium access details(via email), you will need to login to the serv...

Keep your server running smoothly

In order for your Elysium Appbox to always operate fast and smooth, it is important to take some ...

Dashboard sub-accounts

At Elysium it is possible to create sub accounts, sub accounts are accounts you can create for yo...

Indirect/Insecure/unable to connect to your server

Recently, a bug sometimes prevents a plex server from being successfully claimed via the dashboar...

Missing movies or tv shows? Believe you are not receiving updates?

Over time, we expand our storage which results in new storage folders that must be added to your ...

Enable Elysium CDN

Enable one of our official CDN nodes, we recommend Finland/AMS from our list Confirm the CDN...

I'm curious what transcoding means

Transcoding If you play video via Plex or Emby and reduce the streaming quality to anything lowe...

My Plex server says an update is available

I have a shared Appbox Head over to your Dashboard - Scroll down and hit "Restart" on your serve...

Configure your own "custom" CDN

ARE YOU HAVING PEERING ISSUES, AND YOU WANT THE STABILITY OF USING YOUR OWN CDN? Getting a doma...