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Head over to your Dashboard Is the server showing as online? If not, restart it Does it say "...

Learn how to troubleshoot transcoding errors, and how to obtain enough info for us to help you. ...

Are 4k movies not starting on your server? Spinning circle? Or "Transcoder exited due to an error...

At Elysium it is possible to create sub accounts, sub accounts are accounts you can create for yo...

Theres only ever 1 reason for something to be "Denied" on Elysium, if we cannot find what you req...

Older requests will eventually be removed Don't worry, though! This doesn't mean it's been denie...

The per user, limit system When you access the request page, you will notice a top information b...

Movies Movie requests are automatically approved, and will appear within a few hours of being re...

If you feel intimidated by the "custom CDN" setup guide, or just want to see if you can save some...

ARE YOU HAVING PEERING ISSUES, AND YOU WANT THE STABILITY OF USING YOUR OWN CDN? Getting a doma...

When you first receive your Elysium access details(via email), you will need to login to the serv...

Transcoding If you play video via Plex or Emby and reduce the streaming quality to anything lowe...

Subzero and Bazarr! On Elysium we run sub-zero/Bazarr to automatically grab subtitles in a large...

I have a shared Appbox Head over to your Dashboard - Scroll down and hit "Restart" on your serve...

Theres 2 primary reasons for content to be showing as unavailable Content is being replaced(up...

Over time, we expand our storage which results in new storage folders that must be added to your ...

Missing metadata in plex is normal, sometimes the server will simply fail to grab metadata, somet...

In order for your Elysium Appbox to always operate fast and smooth, it is important to take some ...

Buffering are typically caused by peering issues Peering issues can be mitigated by enabling a C...

Once the CDN is enabled, you might want to verify if indeed it is in effect. Do this, by downloa...