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40 total results found

Indirect/Insecure/unable to connect to your server

Manage page FAQ Plex Server/Appbox issues

Recently, a bug sometimes prevents a plex server from being successfully claimed via the dashboar...

The TV Schedule

Manage page FAQ Manage page tools

All Elysium customers have access to the TV schedule, the TV Schedule shows the status of previou...

Correcting appbox library after significant library changes at Elysium

Manage page FAQ Plex Server/Appbox issues

Sometimes, tho very rarely, there might be significant library changes at Elysium, like thousands...

1080p Library Locations

Manage page FAQ Media locations

This page documents the available media paths for all appboxes, that may contain media.   Inclu...

4k Library locations

Manage page FAQ Media locations

Below are the 4k library locations documented.   Want to add these 4k paths to your library? D...

Enable Elysium CDN

Manage page FAQ Enabling CDN

Enable one of our official CDN nodes, we recommend Finland/AMS from our list Confirm the CDN...

Appbox watch history backup, user invite backup

Manage page FAQ Manage page tools

The Elysium dashboard provides the ability to manually, or daily back up the watch history of an ...

Mismatched content

Manage page FAQ Content issues(Missing media, playback ...

Sometimes, plex will scan a show or a movie incorrectly - The file might be called "Bob" but plex...

How to get Support, At Elysium

Manage page FAQ Support

Below are the 2 primary methods of support at Elysium explained, if you contact Elysium any other...

Where is Money Heist season 5?

Manage page FAQ Content issues(Missing media, playback ...

Due to issues caused by netflix buying the show, and metadata sources not agreeing on how to orga...